Q
How can I place an order?
1) Kindly tell us which models and quantity you require to receive the latest price.
2) A Proforma Invoice (PI) will be generated and sent for your inspection and confirmation.
3) Once the PI is confirmed and your payment has cleared, the order processing and logistics arrangement will be initiated immediately.
Q
What is the estimated delivery time for orders?
1) Sample Orders: Typically dispatched and delivered within 3-5 days.
2) Bulk Orders: Standard processing and delivery take approximately 5-7 days.
Q
Do you accept ODM and OEM custom projects?
Yes, we highly welcome custom ODM/OEM project requirements. Please contact our support team to discuss design details, configuration specifications, and production timelines in depth.
Q
What payment terms are currently supported?
We accept payments in USD through secure transaction channels, including T/T (Telegraphic Transfer), Western Union, Money Gram, and XOOM.
Q
Why should I choose your products over others?
Our products feature premium components, classic bold flavors, and advanced dual mesh coil configurations. Furthermore, we maintain complete certifications (FDA, CE, ROHS, FCC, PSE) and guarantee highly competitive pricing alongside superior manufacturing quality.
Q
What is your after-sales warranty policy?
1) We provide a 6-month warranty period starting from purchase specifically for disposable pods.
2) In case of non-human defective items, please submit a written description, accompanied by photos and video evidence. Upon technical evaluation and confirmation, we will supply free replacement units dispatched alongside your subsequent order.
Flow Vape
