1. Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2. Delivery time for sample is about 2-3 days after payment confirmed, for bulk order it will be 7-20 days after payment.
3. It will take 5~9 days for shipping (depending on the destination country).
4. Any import charges or fees are buyer's responsibility.
* Please note that some remote place will take around 1-3 days more on delivery.
Our Services
OEM: We welcome OEM service. We could design the packing and the products as customers requirement.
How to Order
Tell us the model and quantity you need; Get Latest Quotation.
Confirm order details; Reach Trading Intention; Order PI will be sent.
Arrange payment; We will arrange the goods asap after payment received.
After-Sales Service
1. The cuvie vape pen e cigarette has 12 months warranty after shipment except human factors.
2. All the products are strictly checked before packing, ensure the defective rate is less than 1%.
3. In case any defective occurred during transportation or by improper use, we will send you replacements in your next order. In case the defective is over 1%, all the defective products should be returned for replacements.
4. Buyer is responsible for the shipping of return and seller is responsible for the shipping of resending replacements.
Payment
We accept Paypal, Deposit, Western Union and Bank Transfer.
Note: 100% payment for little value bill; 30% deposit and 70% before shipping for big value bill.
FAQ
Q1: HOW ABOUT THE MOQ?
A1: All products' MOQ is 10 pcs.
Q2: ARE YOU FACTORY OR TRADE COMPANY?
A2: We are professional ecig company with our factory.
Q3: WHY SHOULD I BUY FROM YOU?
A3: The high quality, reasonable price and professional service.
Q4: CAN I HAVE MY LOGO ON PRODUCTS?
A4: Of course, we can do OEM service for you.
Q5: HOW ABOUT THE WARRANTY?
A5: We offer 6 months warranty for atomizer and mod.